Help & Support

Help Center

Quickly find what to do on HumanLife Academy.

Help

Choose a topic

Content is separated by situation: visitor, connected user or trainer.

Discover HumanLife Academy

Understand the platform before logging in.

  1. HumanLife Academy brings together certified trainings, practitioners and trainers.
  2. The platform helps you find your resources, trainings and useful contacts.
  3. Some information is public. Other information is reserved for connected users.
Contact support

  1. You can view trainings and the directory freely.
  2. After a training, your account can be created automatically.
  3. Once connected, you can find your resources and profile.
Contact support

  1. View the available trainings.
  2. Choose a session or contact the listed trainer.
  3. The trainer then adds you to the session if your participation is confirmed.
Contact support

  1. Open the directory.
  2. Choose a method or a geographic area.
  3. Open a profile to read the presentation and visible contact details.
Contact support

  1. Open the directory or a training page.
  2. Filter by trainer level if available.
  3. Open the trainer profile to contact them.
Contact support

  1. Use the contact form at the bottom of this page.
  2. Enter your name, email and question.
  3. The team will answer as soon as possible.
Contact support

Login

Help accessing your space.

  1. Click “Login”.
  2. Enter the email address used for your training.
  3. Enter your password.
  4. Click “Login”.
Contact support

  1. There is no open account creation.
  2. Your account is created after your participation in a training.
  3. The trainer adds participants to the session.
  4. You then receive your access details by email.
Contact support

  1. Click “Forgot password”.
  2. Enter your email address.
  3. Check your inbox.
  4. Choose a new password.

No email received? Contact support.

Contact support

  1. Check your spam or junk folder.
  2. Make sure the email address is correct.
  3. Add HumanLife to your contacts if your mailbox offers it.
  4. Contact support if nothing arrives.
Contact support

  1. First try to reset your password.
  2. Make sure you are using the right email address.
  3. If the issue continues, contact support.
Contact support
Contact

Do you still have a question?

If the answer is not here, send a message to HumanLife support.

Contact support

To receive a faster answer, share only the useful information.

In your message, include:
  • your name and email address
  • the page or training concerned
  • what you wanted to do
  • what is blocking you or the message shown
  • a screenshot if it can help

One message is enough. The team will answer as soon as possible.

Send a request

Describe your need in simple words. Support will guide you.